Hiking in Iceland
Operational and Strategic Skills
Project & Program Management – Leads large-scale initiatives with structured planning, cross-functional coordination, and on-time delivery.
Process Optimization – Improves workflows, self-service models, and team handoffs to boost efficiency and scalability.
Stakeholder Alignment – Aligns the needs of users, frontline teams, and stakeholders to guide system and content decisions.
Scalability Mindset – Designs systems and content with long-term growth and global support in mind.
Data-Driven Decision Making – Uses data and insights to inform strategy, improve performance, and drive results
Cross-Functional Collaboration – Builds strong partnerships across Sales, Marketing, Product, and Customer Success to align goals and deliver initiatives.